Shipping Policy

At Sweet Delights Cookies, we strive to ensure that your delicious treats arrive safely and promptly. Please review our shipping policy below for important information regarding your order.

1. Processing Time

• All orders are processed within [2-3 business days]. Orders are not shipped on weekends or holidays.
• If we experience a high volume of orders, processing may be delayed. We will notify you via email if there will be a significant delay in shipping your order.

2. Shipping Methods

• We offer the following shipping options:
  • Standard Shipping: [3-5 business days]
  • Priority Shipping: [2-3 business days]
• Shipping costs are calculated at checkout based on the selected method and destination.

3. Delivery Times

• Delivery times may vary based on your location and the shipping method selected. Please note that delivery times are estimates and are not guaranteed.
• We are not responsible for delays caused by the shipping carrier, weather conditions, or other unforeseen circumstances.

4. Tracking Your Order

• Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to track your package online.

5. Shipping Restrictions

• We currently ship to addresses within the [United States/Canada/International].
• Please note that we do not ship to P.O. Boxes. A physical address is required for all deliveries.

6. Damaged or Lost Packages

• If your package is damaged during transit, please take photos of the damage and contact our customer support team within [48 hours] of receiving your order.
• If your package is lost or not delivered, please contact us at [e-mail], and we will assist you in filing a claim with the shipping carrier.

7. International Shipping

• For international orders, please be aware that customs fees, taxes, and import duties may apply. These charges are the responsibility of the customer and are not included in the shipping cost at checkout.
• Delivery times for international orders may vary significantly depending on the destination country and customs processing.

8. Changes to Shipping Policy

• We reserve the right to update or modify this shipping policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team at [e-mail] or call us at 1-800-555-COOKIE (1-800-555-2665).

Thank you for choosing Sweet Delights Cookies! We appreciate your business and look forward to delivering your favorite treats.