KaiSupport Tech
- Total activity 19
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Activity overview
Latest activity by KaiSupport Tech-
KaiSupport Tech created an article,
Shipping Policy
At Sweet Delights Cookies, we strive to ensure that your delicious treats arrive safely and promptly. Please review our shipping policy below for important information regarding your order. 1. Proc...
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KaiSupport Tech created an article,
Sweet Cookie Delights FAQs
Q: What types of cookies do you sell? A: We sell chocolate chip, oatmeal raisin and sugar cookies. Q: Do you offer gluten free options? A: Yes, when purchasing, please ensure that you choose the...
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KaiSupport Tech created an article,
What to do if I have missing items in my order?
Audience: Customers who may receive their order without one or more items. This could be due to packing errors or inventory discrepancies. Check Your Order Confirmation:Review the order confirmat...
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KaiSupport Tech created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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KaiSupport Tech created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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KaiSupport Tech created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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KaiSupport Tech created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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KaiSupport Tech created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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KaiSupport Tech created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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KaiSupport Tech created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more